Osticket Plugins List -
Create a full backup of your MySQL database and osTicket files before activating or updating any plugin.
Developed and maintained by the osTicket team, these plugins are considered stable and essential for modern help desk requirements like secure email and external authentication.
: Creates parent-child relationships between tickets for complex task tracking. osticket plugins list
Official plugins are developed or endorsed by the osTicket team and are typically available for download on the Official osTicket Download Page .
Move the file or unzipped directory into your osTicket installation directory under the path: /include/plugins/ . Install via Admin Panel: Log into your osTicket help desk as an Administrator. Navigate to the Admin Panel -> Manage -> Plugins . Click on Add New Plugin . Locate your uploaded plugin in the list and click Install . Configure and Enable: Create a full backup of your MySQL database
Adds visual categories, search auto-suggest bars, and helpful/unhelpful voting buttons to your public FAQs. Advanced Automation and Ticket Management
Offloads email and ticket attachments to Google Cloud Storage. This keeps your local database lightweight and fast. Official plugins are developed or endorsed by the
: Stores ticket attachments on the web server's local storage instead of the database to improve performance. Attachments in Amazon S3 : Offloads file storage to AWS S3.
